Service and Sale Hotline: 95583/4008-100-999   China | Login  | Sign up
Useful Links
Online Booking
Enjoy best offer Through
Air China Online Booking

Flight Status
The fast and easy way to
check flight information

Online Check-in
Login to our website
Choose to check-in


Disabled passengers
Home > Information Inquiry > Travel Preparation > Special passengers service plan >  
Disabled passengers
Passengers Traveling With Portable Oxygen Concentrators (POCs) or Continuous Positive Airway Pressure (CPAP)

Medical oxygen is generally stored in high-pressure cylinders, which falls into the category of dangerous goods in air transport. The Civil Aviation Administration of China does not allow passengers to carry any equipment used to store, produce or distribute oxygen on board.

Portable oxygen concentrators allowed in the cabin refer to the equipment that separates oxygen in the air through molecular sieve technology and provides users with oxygen with an oxygen concentration ≥ 90 ± 3%. The equipment does not have pressure storage parts, and the distribution mechanism does not have pressure and does not generate oxygen autonomously. The equipment should meet our requirements. Please read and fill in the Passenger Notification before applying.

On flights operated by Air China, passengers who carry portable oxygen concentrators (POCs) and continuous positive pressure ventilators (CPAPs) onboard, can use such devices during the cruise to improve their physical comfort.

Passengers who need to use portable oxygen concentrators continuously throughout the journey must meet the following requirements:

Passengers who continuously use portable oxygen concentrators throughout the flight shall provide a certificate issued by a medical institution with a doctor's signature and seal indicating that they are suitable for the flight and issued no earlier than 10 days before the flight date. If the certificate indicating that you are suitable for travel is issued by your personal doctor or family doctor, you also need to attach the doctor's qualification certificate of the issuing doctor.

 

Requirements for portable oxygen concentrators

Portable oxygen concentrators must be certified and authorized by the U.S. Aviation Administration (FAA), and effective signs shall be carried on the outside of the equipment.

The service time of the batteries and backup batteries carried shall not be less than the flight duration plus 3 hours.

But at the same time, the total number of spare lithium batteries of portable oxygen concentrators and the total number of spare lithium batteries that we allow passengers to carry all portable electronic devices should not exceed 20.

Of the batteries, there shall be no more than two lithium-ion batteries with an energy of more than 100 watt hours but not more than 160 watt hours or lithium metal batteries with a lithium content of more than 2 grams but not more than 8 grams, provided that we agree to carry them.

If the rated energy exceeds 160W and the lithium content exceeds 8g, it shall not be transported.

 

Service reservation

If you need to carry a portable oxygen concentrator, please apply at the ticket office directly under Air China 48 hours before the flight takes off, or at the check-in counter 2 hours before the flight takes off.

Check in

(1) Time limit for check-in:

Passengers who have applied through the ticket office directly under Air China are requested to arrive at the check-in counter to check in at least 60 minutes before the estimated departure time of the flight.

Passengers who fail to apply through the ticket office directly under Air China, please arrive at the check-in counter at least 120 minutes before the estimated departure time of the flight to check in.

(2) Necessary inspections: passengers need to show or fill in the Passenger Notice , and our staff will also check the diagnosis certificate and the certification of portable oxygen concentrator.

(3) Seating arrangement: We will arrange for passengers with portable oxygen concentrators at the window, but for the sake of cabin safety, we cannot arrange emergency exit seats for you.

In-flight service

We do not promise to provide passengers with on-board power supply. Please make sure that your batteries meet the needs of the whole journey+3 hours in advance.

We will pay attention to the physical condition and lithium battery status of passengers with portable oxygen concentrators during flight, and carry out rescue in case of emergency.
 
京ICP证 030872号-1 Copyright 2012 Air China, All Rights Reserved