If your e-ticket was not purchased on Air China website，you may verify the ticket’s authenticity by visiting the TravelSky website at www.travelsky.com.

Used e-tickets can be verified by the system within 27 days after the tickets were thoroughly used.

Unused e-tickets can be verified by the system within a year after the tickets were purchased.

For questions about your e-insurance, please call Air Union Insurance Brokers customer service at 400-810-2688, or Samsung Air China Life Insurance customer service 400-810-1888, or visit their website at www.ssac.com.cn.

Thank you for flying with Air China.